What made you choose the outsourcing industry to get into?
I absolutely love business operations and I wanted to try something completely new for me. In my last companies, I learned lessons in both outsourcing and workforce efficiency and those skills are directly congruent to running a firm that helped other businesses save money. The entire process of developing work flows, hiring, and building strong teams is something that I have a passion for. Additionally, I’ve been able to successfully take the lessons I’ve learned and apply them to multiple other businesses of my own – so adding an extension that helped others do the same made perfect sense.
What’s been the most difficult business obstacle you’ve faced so far?
I’ll preface this answer with one thing – I’m 27 years old now and I’ve been involved almost exclusively in the advertising industry since I was 16 years old. Starting a new business completely unrelated to advertising was quite the challenge for me in itself because it forced me to step outside of my comfort zone. I decided to take on the outsourcing company because it was congruent to lessons I’ve learned running other large businesses and it was something that really took my interest. The biggest challenge in running an effective firm that delivers high quality work without having to charge immense amounts of money for it lies in the hiring process. To meet our customer needs, we interview roughly 500 people a month as external contractors for our current clients. We had to create detailed work flows and teams to interview this many people in an effective way that doesn’t drag down management. I’m completely confident that we have one of the strongest hiring models in the industry insuring that we have the strongest workforce out there.
Where do you see your business going in 2015?
We launched our company in early 2014 and essentially got all of our business from word of mouth referrals – so much that we’ve had barely any time to even complete our corporate website to acquire new clients! We now have over two dozen other businesses that we’re working with in technology, legal, accounting, and health care industries. It’s been extremely exciting progress for us as a company and I see huge growth in 2015 as we will begin taking on exterior clients and advertising for the company. I’m completely confident that I can both undercut the competition and offer way better quality than my competitors do.
How do you effectively use outsourcing in your business?
Sidago Integrated Solutions is the core of all my other businesses, providing the workforce to propel my other assets. We internally use our data entry teams, hiring management teams, advertising teams, writing teams, SEO teams, and programming development teams for projects. The only employees that I keep domestically in the US are company heads / partners or salesmen that handle clients on a day to day basis. Each employee domestically has at least one assistant to help them do all the mundane activities, thus increasing the efficiency of their own time even further. I’m a 100% believer in the outsourcing model and I truly believe that keeping overhead low is very important.
If you could leave our readers with one last piece of business advice, what would it be?
Never surrender. The difference between a business that succeeds and one that fails is entirely based on your persistence to continue forward. The odds are stacked against you and if it was easy to start your own company, everyone would be working for themselves. When faced with failure, learn from it and trudge through. When faced with success, note how you got there and work like you don’t have two pennies.